Archived Course: Front Desk Systems - $197

You will receive a one-hour MP3 file, plus PDF course materials via electronic download. This presentation includes:

• How to decode the messages your front desk is sending
• How to "Be There" physically, mentally and emotionally
• How to avoid front desk pitfalls
• How to ensure congruent front desk messages
• Organizational systems to improve front desk efficiency and patient flow
• How to take advantage of front desk opportunities to create referrals, increase retention and eliminate patient balances
• The 2 critical components of EVERY positive patient interaction