Most chiropractors don’t bother looking at their accounts receivables report unless their collections take a dive. Mistake. Big mistake. Unfortunately, ignored claims become uncollectible. Uncover the goldmine hidden in your office before it’s too late! We’ve learned this one the hard way.

Years ago we assumed that because our collections were great, our insurance CA was doing a great job. We couldn’t have been more wrong! Even though our collections were high, our insurance CA was essentially “cherry picking.” She was only devoting time to the claims that were easiest to collect, leaving more involved ones to lapse and become uncollectible. We were unnecessarily writing off a HUGE amount due to our lack of systems.

Here’s what we learned: it doesn’t matter how good your collections are…they can be better. Usually much better. How effective are your strategies and follow-up systems at getting your claims paid?

So many offices focus on the billing, when what makes for successful collections is really dependent on the follow up. You’ve probably heard of the Pareto Principle–better known as the 80/20 rule. Basically it states that most people spend 80% of their time doing duties which yield only 20% of the results, rather than on the productive actions that yield 80% of their results.

I’m sharing “Stress-Free Systems for Maximizing Insurance Collections” for the August A.C.E. Chiro-Team Training course. Your entire team can access this online video presentation whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month. I’ll cover the most up-to-date strategies to get your claims paid easier and faster!

Your CAs will be motivated to help build your practice when they understand what a huge difference they can make. I’ve run Dr. Tom’s successful Michigan practice since 1995, so I really do know what works–and what doesn’t. In this one-hour presentation (all you need is a computer…no travel expenses), your team will discover how systemizing your insurance collections is the key. I’ll be teaching your team how to:

  • Masterfully systemize your insurance billing and collections
  • Prevent rejections and delays
  • Overcome collections obstacles
  • Incorporate effective time-management strategies for claims tracking
  • Deal with stall tactics
  • Successfully make claims tracking calls
  • Increase your cash flow
  • Create an effective claims tracking system

What would your practice be like if your CAs were adept at insurance collections? You could easily see a 500:1 return on investment for this course!  If you can see that it’s worth way more than an hour investment in time and the tuition of just $147 for your entire team to participate if you register as a Basic member (or $227 for August only), then I urge you to register for this course today at

This month’s PDF of Insurance Collections course materials is over 80 pages of forms and tools including my insurance facts & FAQ for patients, insurance verification, narrative report template, approved amount spreadsheets, plus 28 letter templates to get you paid! All are downloadable in their original file format for easy implementation. **You will also have access to an additional webinar on Social Media with Nicole Cowley!**  The sooner you register, the longer you will have access to this month’s online course 24/7. Register today to give your CAs the training, tools and systems to increase your practice success!

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

“Thanks Kim for all the GREAT information! Got almost $3,000 from one insurance company using the insurance tracker form you shared with us. WOW!”- Bonnie

“We’ve been doing a way better job at making sure all new patients info is put in correctly before billing. We met all of last month’s goals!”–Brittany & Rachel

“I’m staying on top of claims and patient payments and insurance collections. No waiting until it is out of control.”–Carol

“My aging report is making huge progress!”–Rachel

“I have been able to collect on claims that are a year old!”

“This past month we have collected on several delinquent accounts that I have been unsuccessful at in the past. I feel my confidence and communication skills have improved.”

If you have any questions regarding enrollment optionsclick to see your registration options. For any other questions about A.C.E. Chiro-Team Training, please visit: FAQ.

IF YOU’RE NOT HAPPY, I’M NOT HAPPY: If after participating in your first course, you decide that it wasn’t worth the price you paid, you’ll get your entire tuition back. There’s nothing to lose. Just notify Kim in writing within 7 days.

Now is a fabulous time to join; September’s topic is: “Inside-Out Practice Growth with Attitude & Mindset.” Click to view a schedule of all A.C.E. Chiro-Team Training topics. Plus, CAs who participate in all 14 core topics receive A.C.E. certification.

Rather than being overwhelmed at a weekend seminar, your team can focus on just one fundamental topic each month and identify their action steps for growth. Plus, your CAs will complete an A.C.E. Journal each month so that you can hold them accountable for their commitments.

This effective CA Coaching is just $147 for your entire office per month. Plus, the tuition includes the “Members Only” online Synergy Forum where your CAs can connect with other CAs to find out what other offices are doing to continually grow. Your CAs can access literally thousands of years of CA experience! This mastermind service is included with membership and is extremely valuable. Your CA’s questions will be answered…not only about this month’s topic, but about any issue that your office is currently facing…what is that worth? Join today.

PLUS: the monthly tuition also covers any one-on-one Q&A with Kim and/or Dr. Tom Klapp (in successful practice since 1980) that you need.

Membership in A.C.E. Chiro-Team Training is a no-brainer. Your CAs will become motivated and skilled at increasing the success of your practice. In addition, there are no hidden fees: no administrative fees, no cancellation fees, no duration requirements. You may cancel your A.C.E. membership at any time with just 15 days written notice. You stay and pay only as long as you’re happy with the return on your investment.

Your team will get lots of practical information with tools for easy implementation…you’ll see profitable results. Register now!