My friend and mentor, the late Dr. John Hofmann taught me that when the fish aren’t biting, you mend your nets. Affected by the COVID-19 pandemic, most practices are either hiring CAs, training new CAs, or revamping practice systems.
This month, we’re going to show you how to put small changes in place that will lead to BIG impacts. Effective practice systems lead to: more referrals, higher volume, staff & patient compliance, peace of mind, more freedom, practice growth and increased collections.
In this one-hour course, your team will learn:
- How to achieve congruence with the doctor’s practice vision
- How to create simple and effective systems
- How to constructively handle potential stressors
- Keys to patient and staff compliance
- How to build a growth-oriented team
- Patient and team communication systems
- Personnel, patient and office policies
- New CA training systems
- Internal communication systems
- Team accountability systems
- Communication systems with patients
- Office systems for processing patients
Does that seem overwhelming? I promise you that it’s not. By the end of this month, you’ll finally “see” what it takes to have a well-oiled machine for an office. You’ll understand the difference between the mistakes you’ve made (over and over again) and the best practices that drive incredible results.
Thanks to these A.C.E. members for sharing what their practices gained from this topic:
“We have improved our patient system since last month and our referrals have increased!”
“We’re following our checklist daily with more of a smooth traffic flow. I have a clearer vision of what the doctor expects for our practice and out of me to be a great CA.”
“I’m going to be focused to do everything I can to help our business succeed & grow.”
“We learned about training new and existing employees, helping team members communicate, and to always make patients first priority.”
“We’re looking for new ways to accomplish goals, instead of doing things out of habit, also making sure our policies are congruent with our visions for our office.”
This course includes over 90 pages of course handouts and sample forms plus the downloadable files to easily and effortlessly streamline your practice systems, including our:
- 11-week Training Timeline for New CAs
- Personnel Policy
- Computer & Communications Policy
- Office Key Policy
- EHR Security Policy
- Daily, Weekly and Monthly Duty Checklists
- Training Logs
- Inventory Systems
- Office Policies
- Employee Evaluations
- Management Reports
- AND MORE!
If you can see that it’s worth way more than an hour investment in time and the tuition of just $177 for your entire team to participate if you register as a Basic member (or $297 for May OFFICE SYSTEMS only), then register for this course today.
There’s also a special gift this month for all A.C.E. members: your choice of 1 of the following A.C.E. practice solutions as a free gift (valued up to $497):
- How to Hire, Train & Keep GREAT CAs
- Lifeline Basic Training for NEW CAs
- Office Systems Reference Guide
PLUS: You’ll also receive access to Dr. Tom’s webinar on Creating Your Practice Vision & Strategic Plan.
Join today for $177 per month and get access to important training that will keep your team motivated, invigorated, and focused on improving your practice. Membership includes UNLIMITED SUPPORT with Kim and/or Dr. Tom Klapp so there’s no way for you to fail. The sooner you register, the longer you will have access to this month’s online course 24/7; give your CAs the training, tools and systems to increase your practice success!
Sign up now and get immediate access to this month’s Excellence Coaching course: