- Access to the comprehensive 1-hour online video course
- Plus access to our Day 1 video for patients
- 80+ pages of handouts
- Downloadable files for easy customization
- Unlimited support!
$177 for your entire office!
Not only will Kim Klapp be sharing how to plug the holes in the practice “bucket,” but will also teach your team how to put the extra in extraordinary with their mindset, phone skills, communication, systems, and throughout every step of the new patient experience.
Now is a FABULOUS time to get your practice on track to reach unprecedented levels of success!
Dr. Tom & Kim Klapp share all their systems which are consistently honed and updated for today’s practice environment. Dr. Tom has been in practice for 40 years; Kim has been running it for 25 years…that’s a ton of combined experience which continues to evolve every day!
Over the past year, they’ve embraced brain-based chiropractic as the gold standard for patient education starting on visit 1. They’ve created the patient communication and practice systems that translate brain-based chiropractic care into higher retention, referrals and collections.
In this month’s CA Excellence Coaching Course on “The Extraordinary New Patient Experience,” Kim will cover the incredible systems she’s developed to enhance retention and referrals while preventing miscommunications and effectively dealing with the misconceptions that cause new patients to quit care unnecessarily.
This 1-hour video presentation is available online so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month. You won’t find a better program to train, inspire and equip your CAs to build your practice…guaranteed.
This month’s course materials is over 80 pages with all the tools & scripts you need to easily implement their success strategies in downloadable files, including their completely updated new patient video and welcome booklet.
Join today for $177 per month and get access to important training that will keep your team motivated, invigorated, and focused on improving your practice. Membership includes UNLIMITED SUPPORT with Kim and/or Dr. Tom Klapp so there’s no way for you to fail. The sooner you register, the longer you will have access to this month’s online course 24/7; give your CAs the training, tools and systems to increase your practice success!
Here’s what’s coming up in the next few months:
- August: The Extraordinary New Patient Experience
- September: Doctor’s Report & Second Visit Strategies for Amazing Retention
- October: Increasing Patient Payments with Effective Financial Consultations
- November: Practice-Building Appointment & Recall Systems
Sign up now and get immediate access to this month’s course on creating an extraordinary NEW PATIENT EXPERIENCE:
Thanks to these A.C.E. members for sharing what their practices gained from this topic:
We have increased in new patients and most are from referrals! I definitely want to give each and every one of our patients a “wow” experience! – Jennifer
We have reiterated the importance of making sure the patient is the most important thing in the office. We’re going out of our way to WOW them, and they are far more likely to stick to their care plan and to refer new patients to our office. – Dave
After really focusing on new patients and new patient procedures, I feel confident in our new patient WOW experience. Now I look forward to new patients because they are so much fun! – Lindsey
By improving our prospective patient script, we feel more connected to the new patient and they also are more connected to the office. Since we improved it, we have not had any new patients miss their appointment! – Amanda
IF YOU’RE NOT HAPPY, WE’RE NOT HAPPY.
If after participating in your first course, you decide that it wasn’t worth the price you paid, you’ll get your entire tuition back. There’s nothing to lose. Just notify Kim in writing within 7 days.