The second visit holds the keys to patient retention. And as you know, higher patient retention translates to increased patient compliance and higher practice collections. It’s a win-win. Your patients get better results and are more satisfied with both chiropractic and your office, plus you as the doctor become more satisfied with the practice and enjoy lots more referrals.

Have you noticed that too many of your new patients quit care when they start to feel better or when their insurance coverage runs out? Or worse, maybe they don’t show up after their first visit at all! Could your retention, collections and patient compliance use a boost? If so, you don’t want to miss the May A.C.E. Chiro-Team Training course. I’ll be joined by my husband, Dr. Tom Klapp (named Michigan’s Chiropractor of the Year three times) to teach: “Doctor’s Report & Second Visit Strategies for Amazing Retention.”

This 1-hour video presentation is available online, so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month.

You’ll increase your patient compliance, retention and collections without arm-twisting your new patients. If you’ve ever tried to push your new patients into receiving chiropractic care, you know that doesn’t work: they just push back. If you’ve ever tried to back them into a corner, forcing them to admit they would prefer long-term correction over short-term relief, you know that doesn’t work either. They’ll just tell you what you want to hear and move on to a health care provider who respects them and treats them properly.

Your CAs will be motivated to help build your practice when they understand what a huge difference they can make. I’ve run Dr. Tom’s successful Michigan practice since 1995, so I really do know what works–and what doesn’t. In this one-hour presentation (all you need is a computer…no travel expenses), you and your team will learn how to lead your patient down a path of truth and logic that will empower them to make the right decision about their health–which is of course chiropractic care!

Dr. Tom will be sharing his amazing and effective ROF and Doctor’s Report Video with you and your team of CAs. Not only will your CAs better understand chiropractic care, they will also learn the 4 key strategies to patient retention and practice success. Find out why:

  • 95% of our new patients attend our Doctor’s Report
  • They rave about it (even if they’ve been under chiropractic care elsewhere)
  • They commit to chiropractic care beyond pain and symptom relief
  • They comply with the doctor’s recommendations
  • They understand how we objectively measure their nerve function
  • Your CAs make a HUGE difference–especially immediately after the ROF

These keys virtually eliminate hassles with collections and scheduling. This course will help your team turn the vast majority of your new patients into satisfied clients who stay, pay and refer.

Ask yourself how much it would be worth for your new patients to understand the benefits of receiving corrective chiropractic care? What if they understood the consequences of ignoring the doctor’s recommendations or missing appointments? 

If you can see that it’s worth way more than an hour investment in time and the tuition of just $147 for your entire team to participate if you register as an A.C.E. member (or $227 for May only), then I urge you to register for this course today at

This month’s PDF of course materials is over 55 pages, and includes our second visit forms plus Dr. Tom’s ROF script and Doctor’s Report video. All are downloadable in their original file format for easy implementation. The sooner you register, the longer you will have access to this month’s online course 24/7. Register today to give your CAs the training, tools and systems to increase your practice success!

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

“Implementing treatment plans and ROFs have upped our average collections!”

“I now realize how important the Doctor’s Report is and how it keeps patients understanding the benefits of chiropractic beyond pain relief.”

“I learned how to better explain to our patients the difference between feeling better and functioning better.”

If you have any questions regarding enrollment optionsclick to see your registration options. For any other questions about A.C.E. Chiro-Team Training, please visit: FAQ.

IF YOU’RE NOT HAPPY, I’M NOT HAPPY: If after participating in your first course, you decide that it wasn’t worth the price you paid, you’ll get your entire tuition back. There’s nothing to lose. Just notify Kim in writing within 7 days.

Now is a fabulous time to join; June’s topic is: “Increasing Patient Collections with Effective Financial Consultations.” Click to view a schedule of all A.C.E. Chiro-Team Training topics. Plus, CAs who participate in all 14 core topics receive A.C.E. certification.

Rather than being overwhelmed at a weekend seminar, your team can focus on just one fundamental topic each month and identify their action steps for growth. Plus, your CAs will complete an A.C.E. Journal each month so that you can hold them accountable for their commitments.

This effective CA Coaching is just $147 for your entire office per month and includes unlimited support. That’s one-on-one Q&A with Kim and/or Dr. Tom Klapp (in successful practice since 1980) that you need.

Membership in A.C.E. Chiro-Team Training is a no-brainer. Your CAs will become motivated and skilled at increasing the success of your practice. In addition, there are no hidden fees: no administrative fees, no cancellation fees, no duration requirements. You may cancel your A.C.E. membership at any time with just 15 days written notice. You stay and pay only as long as you’re happy with the return on your investment.

Your team will get lots of practical information with tools for easy implementation…you’ll see profitable results. Register now!