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Kim Klapp, CA Coach

Learn the Best Way to Run Your Practice in Just 1 Hour
De-stress your practice for more success. That really is the first step. Chiropractic practices can experience all different types of stress:
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Do Your CAs Have the WHY to Make Your Practice Fly?
How well do your CAs understand chiropractic philosophy? There is a huge difference between it making sense and being empowered to educate patients and people in the community. Think about the...
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Attract 10-35 New Patients with Every Workshop on Wellness (WOW)
Each time Dr. Tom Klapp presents his "Workshop on Wellness" (WOW) in the community, he attracts 10-35 new patients to his chiropractic practice.
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How Well Do Your CAs Build Retention, Reactivations and Referrals?
If you build it, they will come. Sounds familiar. Yet have you ever done an internal marketing event and gotten less than stellar results? Have you wondered how other offices coordinate patient...
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Do Your CAs Know the Communication Strategies to Increase Collections, Referrals & Retention?
Ever had a miscommunication with a patient? Of course. We all have. Not only can miscommunications be frustrating, energy-sapping and time-consuming...they can also be expensive. When patients get a...
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How Can Your Patients GET IT if Your CAs Don't?
What if your CAs understand it, but don't know how to communicate it? It is critical that chiropractic assistants are able to provide on-going education to your patients. The more that your patients...
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What are Your CAs Attracting to Your Practice?
Is your team focused on practice challenges, on a poor economy, on dwindling insurance reimbursement, on lack of patients, or low collections? If so, you will continue to experience more of the same...
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How Much Money is Sitting on your A/R Aging Report Instead of in Your Bank?
Most chiropractors don't bother looking at their accounts receivables report unless their collections take a dive. Mistake. Big mistake. Unfortunately, ignored claims become uncollectible. Uncover...
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Do Your CAs Know What to Say...?
Let's face it. CAs have many more interactions with patients than the doctor does: on the phone, during check-in, during check-out, during scans, etc. In other words, CAs have many opportunities to...
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Are Your CAs Maximizing Patient Collections?
Chiropractors are incredible healers and teachers. Most, however, lack the ability to discuss finances with patients in an effective way. This in itself isn't a problem because doctors shouldn't...
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