Lifeline Basic Training for New CAs

Do you need a quick, simple, and effective program to get a new or existing CA up and running?

This 4 module (approximately 2 hours total) program of webinars and downloadable handouts that will help train your new CA on the basics ASAP.

Module 1: Chiropractic Philosophy, CA Basics & Mindset

  • The Nervous System and Spine

  • Innate Intelligence

  • Subluxation (causes and results)

  • Chiropractic Care

  • The Role and Ultimate Goal of a CA

  • Inside Out Success (attitude, mindset, etc.)

Module 2: Communication & Telephone

  • Keys for Every Interaction

  • Building Rapport

  • Telephone Skills

  • 8 Steps for Scheduling Current Patients

  • Scheduling New Patients including Intake Form

  • Re-scheduling Current Patients

  • Handling Cancellations

  • Overcoming 12 Appointment Barriers

  • Handling Other Phone Calls

  • Pat Responses to Common Questions

Module 3: Front Desk

  • Preparation

  • Front Desk Mindset

  • 10 Steps for Check-in

  • 5 Steps for Check-out

  • New and Update Patients

  • Other Front Desk Scenarios

Module 4: Front Desk Duties

  • Opening Duties

  • Shift Duties

  • Closing Duties

Your purchase includes access to all 4 modules for 1 year.

Discounted renewals are available after 1 year.

Cost: $397
(A.C.E. Members: $297)

A.C.E. Members: log in to receive your discounted price.

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Call (734) 320-5058

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