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Thanks to these ACE members for sharing what their practice gained from this topic:
"We're following our checklist daily with more of a smooth traffic flow. I have a clearer vision of what the doctor expects for our practice and out of me to be a great CA."
"I'm going to be focused to do everything I can to help our business succeed & grow."
"We learned about training new and existing employees, helping team members communicate, and to always make patients first priority."