chiropractic assistants

This month, our focus is on the Doctor’s Report and Second Visit Systems that hold the key to:

• Increased patient compliance with care recommendations
• Higher patient retention of satisfied clients who get results
• Higher practice collections from patients who keep showing up and referring.

Have you noticed that too many of your new patients quit care when they start to feel better or when their insurance coverage runs out?

Or worse, maybe they don’t show up after their first visit at all! Could your retention, collections and patient compliance use a boost? If so, you don’t want to miss this CA Excellence Coaching course: “Doctor’s Report & Second Visit Systems for Amazing Retention.”

With over 28 years of expertise in running a successful chiropractic practice, Kim Klapp really does know what works AND what doesn’t. She is continually honing and updating practice systems for today’s practice environment. Brain-based chiropractic is the gold standard for patient education; Kim has created the patient communication and practice systems that translate brain-based chiropractic care into higher retention, referrals and collections.

You’ll increase your patient compliance, retention and collections without arm-twisting your new patients. 

If you’ve ever tried to push your new patients into receiving chiropractic care, you know that doesn’t work: they just push back. In this course, you and your team will learn how to lead your patient down a path of truth and logic that will empower them to make the right decision about their health – which is of course chiropractic care!

Includes access to the amazing and effective ROF plus New Patient Education Video! 

Not only will your CAs better understand chiropractic care, they will also learn the 4 key strategies to patient retention and practice success. Find out why:

• Over 99% of our new patients attend our Doctor’s Report
• New patients rave about it (even if they’ve been under chiropractic care elsewhere)
• They commit to chiropractic care beyond pain and symptom relief
• They comply with the doctor’s recommendations
• They understand how we objectively measure their nervous system function

Your CAs make a HUGE difference–especially immediately after the ROF!

These keys virtually eliminate hassles with collections and scheduling. This course will help your team turn the vast majority of your new patients into satisfied clients who stay, pay and refer.

This video presentation is available online so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month. You won’t find a better program to train, inspire and equip your CAs to build your practice…guaranteed.

Ask yourself how much it would be worth for your new patients to understand the benefits of receiving corrective chiropractic care? What if they understood the consequences of ignoring the doctor’s recommendations or missing appointments? 

If you can see that it’s worth way more than an hour investment in time and the tuition of just $177 for your entire team to participate if you register as a Basic member (or $297 for SECOND VISIT SYSTEMS only), then I urge you to register for this course today.

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

“Implementing these treatment plans and ROFs have upped our average collections!”

“I now realize how important the Doctor’s Report is and how it keeps patients understanding the benefits of chiropractic beyond pain relief.”

“I learned how to better explain to our patients the difference between feeling better and functioning better.” 

Membership includes UNLIMITED SUPPORT with Kim so there’s no way for you to fail. The sooner you register, the longer you will have access to this month’s online course 24/7; give your CAs the training, tools and systems to increase your practice success!

Sign up now and get immediate access to this month’s course on the key to practice success: SECOND VISIT SYSTEMS!

Your team will learn how to put the EXTRA in extraordinary with their mindset, phone skills, communication, systems, and throughout every step of the new patient experience.

This month, our focus is empowering your team to higher levels of excellence with NEW PATIENTS for more raves & REFERRALS!

With over 27 years of expertise in running a successful chiropractic practice, Kim Klapp really does know what works AND what doesn’t. In this one-hour course, she will be sharing the new patient system which is consistently honed and updated for today’s practice environment. She’s created the patient communication and practice systems that translate brain-based chiropractic care into higher retention, referrals and collections.

In this month’s CA Excellence Coaching Course on “The New Patient Experience for Raves & Referrals,” Kim will cover the incredible systems she’s developed to enhance retention and referrals while preventing miscommunications and effectively dealing with the misconceptions that cause new patients to quit care unnecessarily.

This comprehensive video presentation is available online so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month. You won’t find a better program to train, inspire and equip your CAs to build your practice…guaranteed.

This month’s course materials contains all the tools & scripts you need to easily implement her success strategies in downloadable files.

Register today and get immediate access to CA training that will keep your team motivated, inspired and focused on improving your practice!

If you can see that it’s worth way more than an hour investment in time and the tuition of just $177 for your entire team to participate if you register as a Basic member (or $297 for NEW PATIENT SYSTEM only), then I urge you to register for this course today.

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

We have increased in new patients and most are from referrals! I definitely want to give each and every one of our patients a “wow” experience! – Jennifer

We have reiterated the importance of making sure the patient is the most important thing in the office. We’re going out of our way to WOW them, and they are far more likely to stick to their care plan and to refer new patients to our office. – Dave

After really focusing on new patients and new patient procedures, I feel confident in our new patient WOW experience. Now I look forward to new patients because they are so much fun! – Lindsey

By improving our prospective patient script, we feel more connected to the new patient and they also are more connected to the office. Since we improved it, we have not had any new patients miss their appointment! – Amanda

Membership includes UNLIMITED SUPPORT with Kim so there’s no way for you to fail. The sooner you register, the longer you will have access to this month’s online course 24/7; give your CAs the training, tools and systems to increase your practice success!

Here’s what’s coming up in the next few months:

• January: Doctor’s Report & Second Visit Systems
• February: Patient Payment Systems 
• March: Appointment & Recall Systems

Sign up now and get immediate access to this month’s course on the key to practice success: NEW PATIENT SYSTEM!

This month, our focus is on how to empower your team to reach every practice goal!

So, if you’re:

• Not sure if you have the right people on your team
• Ready to put an end to office snafus
• Feeling like your team is working against you
• Having issues with follow-through or accountability

This course is for you!

Would you agree that there are way too many team situations that doctors do not properly confront?

Ignoring staff issues allows them to continue, and you find yourself starting a sentence with, “This is the third time my CA (arrived late, ran out of supplies, forgot to…).” It also builds resentment and stress, which have no place in a chiropractic practice.

Why put up with substandard staff when the right CAs can actually build your practice? Excellent customer service skills actually attract more patients to your office. We constantly get raves about our caring and friendly team. Imagine the difference that CAs who are focused on continual growth could make in your practice.

With over 27 years of expertise in running a successful chiropractic practice, Kim Klapp really does know what works AND what doesn’t. In this one-hour course on Teambuilding Systems, your team will learn:

• The 3-minute team procedure that yields a 10% growth in practice volume
• How to run a positive, productive and growth-oriented team meeting
• To ensure you have the right CAs on your team
• How to hold your team accountable
• How to avoid “turf wars”
• Creating a win-win bonus system that really works
• How to keep your team on-purpose
• How to empower your CAs to reach practice goals without stress
• Visualization strategies to reach practice goals
• To empower your CAs to handle conflict
• How to avoid miscommunications that create stress
• How to rid your office of drama
• and more!

Register today and get immediate access to CA training that will keep your team motivated, inspired and focused on improving your practice!

If you can see that it’s worth way more than an hour investment in time and the tuition of just $177 for your entire team to participate if you register as a Basic member (or $297 for TEAMBUILDING SYSTEMS only), then I urge you to register for this course today.

This 1-hour video presentation is available online so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month. You won’t find a better program to train, inspire and equip your CAs to build your practice…guaranteed.

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

“We’ve been working as a team better; we’ve become busy with new patients, exams and office visits. Everything flows well now!”

“I’ve up-leveled my thinking about the quality of our team members and how positive we need to be.”

“Through open communication and weekly meetings, we have been highly successful at reaching our goals!”

Membership includes UNLIMITED SUPPORT with Kim so there’s no way for you to fail. The sooner you register, the longer you will have access to this month’s online course 24/7; give your CAs the training, tools and systems to increase your practice success!

PLUS…A.C.E. members save 50% on our “How to Hire, Train & Keep GREAT CAs” package thru 11/30/22.

Sign up now and get immediate access to this month’s course on the key to practice success: TEAMBUILDING SYSTEMS!

This month, we’re going to show you how to put small changes in place that will lead to BIG impacts.

Empower your front desk CA in all the ways they can drive the growth of your practice from the front desk.

• Your front desk CA keeps patients on their recommended care plan schedule… or not.
• They handle collections the right way… or not.
• They continually ask for referrals… or they don’t.
• They educate patients to understand the true value of what you do… or they don’t.
• They create an uber-positive experience for each and every patient…or they don’t.

With over 27 years of expertise in running a successful chiropractic practice, Kim Klapp really does know what works AND what doesn’t. In this one-hour course on Front Desk Mastery, your team will learn:

• How to make sure your front desk environment is sending the right messages
• How to harness the power of focus at the front desk
• How to avoid front desk pitfalls that lead to patient balances and will-calls
• The VIP treatment to build relationships
• How to reinforce that chiropractic care is essential
• How to maintain the right state at the front desk: physically, mentally & emotionally
• 5 easy ways to create referrals from the front desk
• Organizational systems to increase practice capacity and patient volume
• Communication strategies to increase collections and patient retention
• and much more!

Register today and get immediate access to CA training that will keep your team motivated, inspired and focused on building your practice from the front desk!

If you can see that it’s worth way more than an hour investment in time and the tuition of just $177 for your entire team to participate if you register as a Basic member (or $297 for FRONT DESK SYSTEMS only), then I urge you to register for this course today.

This 1-hour video presentation is available online so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month. You won’t find a better program to train, inspire and equip your CAs to build your practice…guaranteed.

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

“We boosted collections and implemented the front desk duty checklist.”

“I’ve been working daily on giving great customer service on the phone and in person.”

“We have added new systems to our front desk to help us be better organized. I’m focusing more on the patients.”

“I feel more confident when speaking with patients.”

“It helped me become more organized and effective.”

Membership includes UNLIMITED SUPPORT with Kim so there’s no way for you to fail. The sooner you register, the longer you will have access to this month’s online course 24/7; give your CAs the training, tools and systems to increase your practice success!

Sign up now and get immediate access to this month’s course on the key to practice success: FRONT DESK SYSTEMS!

This month, we’re going to show you how to put small changes in place that will lead to BIG impacts.

Effective practice systems lead to: more referrals, higher volume, staff & patient compliance, peace of mind, more freedom, practice growth and increased collections.

In this month’s one-hour course, with over 27 years of expertise in running a successful chiropractic practice, Kim Klapp will be teaching your team:

• How to create simple and effective systems
• How to constructively handle potential practice stressors
• Keys to patient and staff compliance
• How to build a growth-oriented team
• Patient and team communication systems
• Personnel, patient and office policies
• New CA training systems
• Internal communication systems
• Team accountability systems
• and much more!

Does that seem overwhelming? I promise you that it’s not. By the end of this month, you’ll finally be clear on what it takes to have a well-oiled machine for an office. You’ll understand the difference between the mistakes you’ve made (over and over again) and the best practices that drive incredible results.

PLUS: You’ll also receive access to a bonus webinar on Creating Your Practice Vision & Strategic Plan.

Register today and get immediate access to CA training that will keep your team motivated, inspired and focused on building your practice. This month’s course includes downloadable files to easily and effortlessly streamline your practice systems including our:

• 11-week Training Timeline for New CAs
• Personnel Policy
• Computer & Communications Policy
• Office Key Policy
• EHR Security Policy
• Daily, Weekly and Monthly Duty Checklists
• Training Logs
• Inventory Systems
• Office Policies
• Employee Evaluations
• Management Reports
• AND MORE!

If you can see that it’s worth way more than an hour investment in time and the tuition of just $177 for your entire team to participate if you register as a Basic member (or $297 for OFFICE SYSTEMS only), then I urge you to register for this course today.

This 1-hour video presentation is available online so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month. You won’t find a better program to train, inspire and equip your CAs to build your practice…guaranteed.

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

“We have improved our patient system since last month and our referrals have increased!”

“We’re following our checklist daily with more of a smooth traffic flow. I have a clearer vision of what the doctor expects for our practice and out of me to be a great CA.”

“I’m going to be focused to do everything I can to help our business succeed & grow.”

“We learned about training new and existing employees, helping team members communicate, and to always make patients first priority.”

“We’re looking for new ways to accomplish goals, instead of doing things out of habit, also making sure our policies are congruent with our visions for our office.”

“Our office is operating at a higher vibration, and the energy is better due to the systems and accountability. We can have MORE fun, when all the moving parts are happening seamlessly.”

Membership includes UNLIMITED SUPPORT with Kim so there’s no way for you to fail. The sooner you register, the longer you will have access to this month’s online course 24/7; give your CAs the training, tools and systems to increase your practice success!

Sign up now and get immediate access to this month’s course on the key to practice success: OFFICE SYSTEMS!